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Cancellation policy

At eulmastores.com, we understand that circumstances may arise that require you to cancel your order. Our goal is to ensure that the cancellation process is simple and straightforward. However, since we are a multi-vendor platform, the cancellation policy for orders placed through our platform may vary by vendor. This Cancellation Policy outlines the general policy for cancellations on the eulmastores.com platform.

  1. Physical Products: The cancellation policy for physical products purchased through eulmastores.com will vary by vendor. Please review the vendor’s policy before making a purchase. If you need to cancel an order for a physical product, please contact the vendor directly to initiate the cancellation process.

  2. Digital Products: Due to the nature of digital products, they are generally not eligible for cancellations. The cancellation policy for digital products purchased through eulmastores.com will vary by vendor. Please review the vendor’s policy before making a purchase.

  3. Timeframe for Cancellations: The timeframe for cancellations will vary by vendor. Please review the vendor’s policy for information on the timeframe for cancellations.

  4. Processing Cancellations: If you are eligible for a cancellation, the vendor will provide instructions on how to cancel the order. Refunds for cancelled orders will be processed to the payment method used for the original purchase.

  5. Limitation of Liability: eulmastores.com will not be liable for any damages arising from your use of the platform or the products purchased through the platform. This includes, but is not limited to, damages for loss of profits, business interruption, or loss of data. Additionally, eulmastores.com will not be liable for any damages resulting from the actions or inactions of the vendors, including but not limited to, any damage to the product during shipping or failure to deliver the product.

  6. Governing Law: This Cancellation Policy will be governed by and construed in accordance with the laws of the People's Democratic Republic of Algeria. Any disputes arising from this Cancellation Policy or your use of the eulmastores.com platform will be resolved in accordance with the laws of the People's Democratic Republic of Algeria.

By using eulmastores.com, you agree to the terms of this Cancellation Policy. If you have any questions or concerns, please contact us.

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